Shipping policy

We are not responsible for any import taxes and duties your country imposes. 

We are not responsible for delays caused by domestic and international holidays, bad weather, incorrect addresses, or any delays caused by the third-party shipping company. 

BEFORE ORDERING YOU MUST READ AND UNDERSTAND THE DESCRIPTION OF EACH PIECE, SOME ORDERS REQUIRE 1-4 WEEKS OF PROCESSING BEFORE THEY ARE SHIPPED. ALL ON HAND PRODUCTS SHIP IN 1-2 DAYS. EACH PIECE IS HANDCRAFTED AND HIGH QUALITY IS NOT ACHIEVED IN A DAY. PLEASE ALLOW FOR THIS TIME PERIOD OF PROCESSING & SHIPPING TO BE ACCOUNTED FOR BEFORE TAKING ACTION OR CONTACTING US.

ALL PIECES ARE SHIPPED BY THE OWNERS OF PARAGON BRAND. PIECES SHIPPED WITHIN THE UNITED STATES ARE SHIPPED THROUGH UPS & USPS AND DELIVER IN 2-3 DAYS WHEN AVAILABLE ON HAND, HOWEVER WHEN INVENTORY IS SOLD OUT YOUR ORDER WILL BE PREORDERED IMMEDIATELY. WE DO NOT ACCEPT RETURNS, SIZE CHANGES, OR ISSUE REFUNDS UNLESS PRODUCT CAME DEFECTIVE. ALL SALES ARE FINAL.